Overview of the general terms and conditions
These General Terms and Conditions (GTC) apply to all deliveries from www.actomarkt.com to consumers (§ 13 BGB).
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.
2. Contractual partner
The purchase contract is concluded with the company: ACTO GmbH, Büchnerstr. 11, 38118 Braunschweig. You can reach our customer service for questions, complaints and objections on weekdays from 10 a.m. to 4:30 p.m. on the telephone number 0531 239 508 0 and by email at kontakt(at)acto-shop.de
3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to order. Errors excepted.
3.2 By clicking the [order for a fee] button, you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
4. Right of withdrawal
4.1 Consumers have the following right of withdrawal.
Right of withdrawal
Right of withdrawal
The right of withdrawal does not apply to distance selling contracts
– for the delivery of goods that are manufactured according to customer specifications or
– are clearly tailored to personal needs or
– which are not suitable for return due to their nature.
5. Prices and shipping costs
5.1 The prices stated on the product pages include statutory VAT and other price components.
5.2 Information about additional shipping costs can be found in the shipping conditions
6.1 Delivery within Germany and the EU takes place with DHL.
6.2 Information about delivery times can be found on the respective product page.
Further information - ordering process
Once you have found the product you want, you can add it to your shopping cart without obligation by clicking on the button (Add to shopping cart). You can view the contents of the shopping cart at any time without obligation by clicking on the button (shopping cart). You can remove the products from the shopping cart at any time by clicking the (delete) button. If you want to buy the products in the shopping cart, click the button (checkout). Please then enter your details. The mandatory information is marked with a *. Registration is not required except for commercial customers with a business license. Your data is transmitted encrypted. After entering your data and selecting the payment method, you will be taken to the order page using the button (check entry), where you can check your entries again. By clicking on the button (Complete payment process) you complete the ordering process. The process can be canceled at any time by closing the browser window. On the individual pages you will find further information, for example about correction options.
The contract text is stored on our internal systems. You can view the general terms and conditions on this page at any time. If you have created a customer account, you can view your customer data at any time under 'Customer Login'. The order details and the terms and conditions will be sent to you by email. After the order has been completed, the contract text is no longer accessible via the Internet for security reasons.
Online platform (OS platform) for out-of-court dispute resolution
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